COVID-19 (Coronavirus)

COVID-19 enforcement: Provincial health orders

The Vancouver Police Department (VPD) is authorized by the Province to issue tickets and penalties to people or businesses who are offenders of provincial health orders.

Learn more in our news release

Report a provincial health order violation

Stay home if you are sick or showing symptoms

Stay 2 metres apart

Avoid large gatherings

Many City services are available online

Shop local - businesses are gradually opening

Restart Smart Vancouver

We are taking a careful and phased approach to opening City facilities and restarting City services. Our priority continues to be everyone’s health and safety.

We want to #RestartSmartVancouver 

Our plan outlines our approach to:

  • Recovery in the wider community including the economy
  • Support for businesses and residents
  • Restarting regular City operations

We’re asking everyone to Stay Strong, Stay Local to prevent the spread of the virus.


Check your symptoms online

The symptoms of COVID-19 are similar to other respiratory illnesses like the flu and common cold, according to the BC Centre for Disease Control (BC CDC).

Symptoms include: cough, sneezing, fever, sore throat, and difficulty breathing.

Find info about COVID-19

Learn how to protect yourself, your family, and your community, and what to do if you suspect you have the virus.

Support your mental health

The COVID-19 pandemic is changing fast so it's normal to feel worried. Get tips to deal with stress from the Province of BC.

City services

Affected City facilities and services

While many facilities are closed, there's a lot you can still do online, by phone, or by appointment.

Affected Parks and recreation facilities and services

Learn what parks, beaches, community centres, and more are open or opening soon.

Temporary road closures and changes

We are reshaping how we use our streets and public spaces to help residents physically distance and mitigate the risk of COVID-19 to our communities.

Improving bus transit

We’re working to improve bus transit and keep Vancouver moving as part of our COVID-19 Restart Smart plan.

Pop-up plazas

We’re creating temporary pop-up plazas to help businesses reopen and give residents more public space to enjoy in their communities.

COVID-19 Response Dashboard

Track our response and efforts to curb the spread of COVID-19.

Community support

Our Community Resilience team focuses on supporting community members who are most at risk during the COVID-19 pandemic.

State of Emergency By-law (21 KB)

The State of Emergency grants us additional powers to reduce the spread of COVID-19, including procurement of critical supplies, acquisition or use of land or property, and enforcement of Provincial or City orders.

The order (117 KB) issued on March 20, 2020, has since been rescinded.

COVID-19 core safety plan (490 KB)

This document outlines essential safety protocols to ensure the health and safety of staff and citizens as we maintain, expand, and restart operations during the COVID-19 pandemic.


Get help


Temporary emergency childcare

Essential service workers can receive a referral to temporary childcare for kids 0 to 12 years.

Childcare at community centres

Get details about childcare sites reopening at some community centres as of September 1, 2020.


Help get and give food

Review resources to find food if you are in need, and give food by donating or volunteering.


Handwashing stations and public toilets map

Handwashing stations and public toilets map - printable map  (165 KB)

Includes locations in Downtown and Downtown Eastside.


Rental housing and renter protection

Review supports available to help renters in Vancouver during the COVID-19 emergency.


City construction

Construction is an essential service. City crews are continuing critical-infrastructure upgrades and maintenance work.


Common questions about pets and COVID-19

The BC CDC says there's currently no evidence that pets can become sick with COVID-19 or can spread the virus to people.

Waste and recycling


Safely dispose of your garbage to prevent the spread of COVID-19 and protect our waste collection staff.

Property tax

Understanding your property tax notice

Public access to City Hall is limited. Please make payments online, through your bank, or by mailing or dropping off a cheque. Cash payments are not accepted. Call 3-1-1 if you need assistance. If you come to City Hall in person, there may be lineups – please be prepared to wait outside.

Give help


Give A Hand Vancouver

Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.

Province of BC COVID-19 website

Information about child care, education, employment, businesses, housing, transportation, travel, and more.

Government of Canada COVID-19 website

Information about current situation, your health, financial and economic support, travel, safety, security, and more.

Businesses and organizations

Get help

All local businesses

Support for local businesses

Review how we and others are supporting local businesses during the COVID-19 emergency. Get resources and review guidelines for businesses.

Remote work support for employers

Remote work support

Get support if you are offering remote and flexible work to your employees. Download the Remote and Flexible Work Toolkit and access other resources.

Non-profit and social enterprise organizations

Recovery support for non-profit and social enterprise organizations

Find resources and guidance to support non-profits and social enterprises recover, rebuild, and look to the future.

Restaurants and cafes

Temporary Expedited Patio Program

To support business recovery due to COVID-19, we have created an expedited patio permit. From June 1 – October 31, 2020, businesses can  quickly apply to convert on-street parking or sidewalk spaces into temporary patios.


Help get and give food

Review funding and volunteer resources for non-profit organizations.

Arts and culture

Help for the arts and cultural sector

Report how COVID-19 impacts your work and apply for financial assistance.

Give help

Give A Hand Vancouver

Donate medical supplies, cleaning products, food, and money to support our COVID-19 response and help our community.

Latest updates

COVID-19 news

City survey seeks feedback on Beach Avenue road use changes

September 25 2020 - We're seeking additional public feedback regarding the temporary road reallocation changes on Beach Ave implemented in response to COVID-19.

City provides critical assistance for the cultural sector

September 25 2020 - We're launching a new one-time grants program to provide financial and in-kind support to the arts and culture sector.

City uses road space for bus-priority measures

September 24 2020 - We're partnering with TransLink to pilot bus-priority measures on corridors with the worst bus delays.

More COVID-19 news

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